Privacy Policy

"PolinGroupGreece" (hereinafter referred to as "the Company", "we" or "us"), located in the Municipality of Athens, 100 Athinon Av. & 1 Krokeon, Postal Code: 10441 commits to protect and respect your privacy.

This Privacy Policy Terms of Participation in Contests and any other related document referenced therein determines the basis on which we will process the personal information you provide to us or which we collect from you when you navigate and use the following Website (https: //www.polingroup.gr/ ) (hereinafter the "Website"), in accordance with national and European legislation relating to the protection of individuals in the context of personal data processing, as is the case from time to time. Please study these texts carefully in order to understand our approach and practices with respect to your personal data and how we deal with that data.

By providing us with your personal information, you declare that you accept this Privacy Policy and Cookies Policy and that you consent to the collection and processing of your personal information in accordance with this Privacy Policy and the Cookies Policy. The processing of your personal information as described in this Policy is based on the consent that you provide us by using the services of our Website or our application.

1. Information Collection
We collect your personal information when you use the Website. The information we collect falls into three categories: (a) information you provide to us, (b) information we collect via automated methods, and (c) information we collect from other sources.

We may combine the information you provide us with information collected by automated methods and with information obtained from other sources.

1.1 Indicatively, we collect the following information that you provide us:

- through the Website the Company collects only Registered Users’ personal data which they have provided to the Website solely for the purposes of using certain services, and only if the Users have accepted the relevant Terms of Participation. Specifically, the following data are collected and processed from Registered Users, for example: name, surname, email address, contact phone number, service address,
- information concerning your account, such as your username or password (or any other identifying information) that you use in order to access our Website or to use the services of the Website in accordance with the Terms of Use,
- your profile information, including your preferred services or the times you prefer to visit us or for the frequency with which you use the Website
- other personal information you choose to provide us during your interaction and/or communication with us (indicatively email, contact telephone, service address).

1.2 We collect information via automated methods

We may use automated technologies to collect information from your mobile device when you use our Website.

We may collect information about:
- your internet protocol address (IP address),
- your mobile device’s operating system if you visit the Website via a portable device,
- the type of portable device and its settings,
- the serial numbers for your device and its parts,
- ad IDs (for example, IDFAs and IFAs) or similar IDs,
- the redirecting site (the website that led you to ours),
- messages to us or to us on social media, and
-actions related to the way you use our Website, such as sections you visit on our Website.

Our Website may collect information about the exact location of your mobile device using location and technologies such as GPS (Global Positioning System), Wi-Fi (Wireless Local Area Network), Bluetooth or cell tower proximity. The majority of mobile devices and browsers allow you to revoke the license you gave us to collect this information using the settings on your device or browser. If you have any questions about how you can prevent the collection of information about your exact location, we encourage you to contact your mobile device's technical support, your device manufacturer, the provider of the software or your browser supplier. Some of the Website’s services may not work properly without your location information. If you wish to delete any information that we have collected that could identify your location, please contact us at the address, telephone number or e-mail address listed below. By law, we may need to retain certain information.

1.3 Collecting information from other sources

We may collect information about you from other companies or organizations. We may also collect information that is publicly accessible. For example, we may collect information about you when you interact with us on social media.

2. How we use the information we collect

We will use the information we collect for the following purposes:
-so that you can navigate and make use of the features of the Website and the application,
- to personalize your experience on our Website and application,
- to manage our business, including developing new products and services, conducting customer research, and evaluating our sales, marketing and advertising performance,
- to maintain, manage and improve our products, promotions, promotional campaigns, the Website and,
- to comply with the applicable legislation,
- to send new information about the Company’s new products and services (if we have obtained your consent), to conduct promotional activities in order to promote the Company’s new products and services and to send Customer feedback surveys (these promotional communications can be made via Viber, SMS, Web, newsletters as well as via application notifications). If you do not want to receive offers and promotions by email, simply click on the unsubscribe link in any email. You can unsubscribe at any time.

3. Who we share the information that we collect with

While we do not disclose your personal information to third parties, we will disclose your information only in the manner described in this Privacy Policy.
We will disclose your information to suppliers that provide us with services such as e.g. with advertising companies, with cloud providers, with software development companies, in the context of organizing and conducting promotional activities, competitions, research and analysis, support services of the Website and other information technology services. We forbid these suppliers / partners to use the above information or to disclose it for any purpose other than providing services on our behalf.
We may decide, for strategic or other business purposes, to sell or transfer our business in whole or in part. As part of this sale or transfer, we may pass on information that we have collected and stored, including customer information, to any party involved in the sale or transfer.
Sometimes we may share information that does not identify you directly. For example, we may share anonymous aggregated statistics regarding your use of the Website.
By way of exception, our Company may disclose your personal information to third parties only if there is a statutory obligation to do so, or if the Company is obliged to do so following a decision or order made by a judicial or other competent authority.

4. The time period for which your personal information is kept

We keep your information for as long as it is required to fulfill the purposes outlined in this Privacy Policy (unless legal compliance extends this for a longer period).

5. Links to other websites and social media

The Website and the application may provide links to other websites managed by us or by third parties. If you visit one of these linked websites, you should read the website's privacy policy, terms and conditions of use and other policies. We are not responsible for third party policies and practices. These organizations handle the information you provide to them in accordance with their privacy policy, terms and conditions of use and other policies.

It may also be possible that providers of other applications, tools, widgets and plug-ins that we have in our Website, such as Facebook's "Like" buttons, also use automated methods to collect information. These organizations may use your information according to their own policies.

6. International data transfer

The personal information we collect from Users will remain and will be stored on a secure server within the E.U.; the Company will take all reasonable measures to protect that data.
Notwithstanding the above, the personal information we collect may be transferred to and stored at destinations outside of the European Economic Area (EEA), including countries that may not provide the same level of protection as is provided in your country. In the context of the processing described in this privacy policy, we may delegate the processing or disclosure of your personal information to third parties established outside the EEA. Therefore, your personal information may be processed by non-EEA personnel working for us or for one of our suppliers. We rely on these third parties/suppliers to provide services and products on our behalf, and we are likely to disclose your personal data to such third parties (for example, program/software companies, external partners, etc.). In general, our service providers are contractually obliged to protect your personal data and may in no way use or transfer your personal data. We will not allow these third parties to use or disclose this information for any purpose other than the purpose of providing services on our behalf.
Regardless of the country which your personal data is transferred to and shared with, we will disclose your personal data only in cases where there is a strict need to know and always in accordance with the appropriate safeguards (such as under the Standard Protection Clauses).

By submitting your personal data, you agree to such a transfer, storage or processing. Such transfers will take place in accordance with the uses specified in this Privacy Policy and as permitted by law. We will take all the necessary measures in accordance with the applicable legislation to ensure the safe management of your data, in accordance with this Privacy Policy and the law.

7. Information security

We undertake to take all appropriate measures designed to ensure the safekeeping of your personal information. Our technical, administrative and physical processes are designed to protect your personal information against accidental, unlawful or unauthorized loss, access, disclosure, use, modification or destruction. While we strive to protect our information systems, no website, information system or data transmission on the Internet or on any other public network can be guaranteed to be 100% secure.

8. Your rights

Under current legislation, you have the right to access, that is to say, upon your request, to know whether or not your personal data is being processed and to receive further information on the processing, in particular on the processing being used, and the appropriate processes followed related to transfers to third countries or international organizations. In addition, you have the right to request the correction of your inaccurate personal data. Also, if the conditions of the law are met, you have the right of deletion, the right to limit the processing, the right to data portability and the right to object to the processing. If you would like us to delete your data, please contact us at the e-mail address listed below and we may ask you for some identification before executing your order. If the identification information is not sent, the request cannot be implemented.

Furthermore, you may withdraw your consent at any time without, however, prejudicing the legitimacy of the consent-based processing before it is revoked.
If you consider that the processing of your personal data is inconsistent with the applicable legislation, you have the right to file a complaint to the Personal Data Protection Authority, located at 1-3 Kifissias Avenue, Postal code: 11523, Athens or at the following link https://www.dpa.gr/portal/page?_pageid=33,211532&_dad=portal&_schema=PORTAL

Finally, you have the ability to exercise the above rights as well as receive further information concerning them by contacting us in writing in the manner described in the "How to Contact us" section below.

9. Changes to our privacy policy

This Privacy Policy enters into force on the date indicated at the beginning of the policy. We may modify this Privacy Policy from time to time. In the event of any change being made to it, we will post the revised version and change the "Last Updated Date" (date of entry into force) at the beginning of the policy. You should check this regularly to keep up to date with the latest policy updates.

10. How to Contact us

If you would like to contact us about this Privacy Policy as well as about how to exercise your rights, you can contact us at info@polin.com.gr .